Technology Management Seminar in Problem Solving – Week 2 Weekly Summary
It has been amazingly easy to compartmentalize MBA work this week. Having plenty to do with the robotics team has forced me to put class work in a time-boxed schedule and that (plus maybe a little getting used to the whole thing) has really throttled back the amount of time I spend worrying about class. It probably also helps that this is the first two weeks of the class, the workload is usually lighter during weeks one and two. I have to be careful though not to box school too tight; this class still requires four days a week of participation and the instructor seems pretty tight about what he considers to be ’substantive participation’. I already had to argue one point deduction from the previous week because he said I missed the ’substantive’ requirement one day; but in reviewing the information online I can see where he did indicate my participation was meeting the requirements. Maybe the grading was just a typo. He also dinged me saying my research paper didn’t have a header and pagination. Please. I’ve been doing this for a while and have a standard template library I use for my papers. I verified the paper I turned in had both elements, so I had to call him on that deduction too.
This week’s reading highlighted business driven technology, the definition of IT processes, and some discussion of selecting infrastructure and platforms. The discussion questions drew a lot of activity about everyone’s experience with collaboration systems. A variety of systems seem to be used by students in the class but everyone seems to agree that these systems have become part of routine and required daily life within the enterprise. A second discussion question on database management systems and their relationship to data warehouses initially made me pause. I work with these systems every day, so these seem so common to me that to have someone ask what the business benefit of a database management system seemed a bit like asking why water is important to life on earth. Everyone knows it is but maybe, a bit like clean water, we get so used to it we take it for granted. So it was interesting to go through the discussion on database management systems to hear everyone’s perspective on why these systems are important. The data warehousing discussion was also interesting. Working for a business intelligence consulting company, it is always interesting to hear how other people view data warehouses, and the class did not disappoint. As with many of our business clients, the variety of applications of data warehouses presented simply reinforces how mainstream these systems are becoming.
The homework this week was a good chance to walk through the interconnected nature of strategic, tactical and operational IT processes. The scenario provided a nice backdrop for the discussion and the text flowed nicely with the homework assignment. The biggest difficulty I had was finding relevant references from the library. Once again, these seem to be concepts so fundamental to business that perhaps not a lot of people write about them. Once some references were located I was happy to find some peer reviewed journal articles that took the topics deeper than our classroom discussion and at least I won’t have to worry about being dinged for not using appropriate sources.